Please read the following very carefully:

BOOKING CONDITIONS

• Credit cards and Debit cards are welcome.

• We require a 50% non refundable deposit to secure the booking. The balance to be paid on arrival.

• Pets strictly by prior arrangement.

• Our facilities are for guests only. However, we do cater for small gatherings or meetings, no more than 20 delegates.

• Cancellation fees apply to every guest in a group. Deposits may not be transferred to another date or guest.

• Check-in: after 1pm. Check out: by 10am. Unless by prior arrangement.

• Late arrivals strictly by prior arrangement only.

• Right of admission is strictly reserved and payment of your accommodation will be taken as acceptance of our terms and conditions above.

• All rates are subject to change without prior notification.

CANCELLATION POLICY
Should you wish to cancel or change your bookings for any reason whatsoever, please be aware that the following conditions of cancellation, alteration or postponement are NON-NEGOTIABLE: •Less than 7 days before arrival: No refund •8-13 days before arrival: No refund •14-20 days before arrival: 50% refund •21 days and more before arrival: 75% refund •An administration fee will also be charged. This applies to all bookings and to all members of your party. We reserve the right to cancel any bookings not confirmed by the required payment.

VALUABLES Neither Retreat on Main Bed & Breakfast, nor its owners or staff are responsible for loss of or damage to your goods. Please do not leave valuables of whatsoever nature (i.e. cell phones, laptops, wallets, jewellery, etc.) visible in your rooms. We are happy to store your valuables, but cannot take responsibility for loss, damage or theft.

LAUNDRY On weekdays we provide a laundry service for small loads of washing. We will do our best to get it back to you soonest. We are not able to handle delicate or special-treatment items. Laundry is done entirely at your own risk. We charge per load of laundry. We can also assist with ironing at no extra cost, garments must be handed in to us the evening before you require it.

SMOKING We are a NON-SMOKING venue. You are welcome to smoke in the garden. Ashtrays are provided.

MAINTENANCE & BREAKAGES Please notify the owner if there are any maintenance related issues and we will do our best to rectify them immediately or call a contractor. All breakages, loss of keys, etc. will be charged for. Please be so kind as to notify us of these problems. Also, please remember to switch off all electrical items before going out. Eskom will be grateful for this!

LOAD SHEDDING We are all at the mercy of Eskom these days. Retreat on Main Bed and Breakfast does not have a generator. We do have candles, lamps and torches in the event of load-shedding, outages, etc. You might want to bring a torch!

TERMS & CONDITIONS Right of admission is strictly reserved and payment of your deposit will mean you have read, understood and accepted all our terms and conditions. Whilst every effort is made to ensure your safety and comfort, neither Retreat on Main Bed & Breakfast, nor its owners or staff will be held responsible for any loss or damage of whatsoever nature suffered by yourself, any member of your group or to your possessions during your stay here.

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Our Address

224 Main Road, Walmer
Port Elizabeth, Eastern Cape
South Africa, 6070

 

Cell Phone: +27 83 554 4124

 

W: http://www.retreatonmain.com

E: info@retreatonmain.com

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